Política de envío

Thank you for shopping with us! Here is a brief overview of how we get our products from our door to yours.

1. Processing Times

• All orders are processed within 1–3 business days.
• Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

3. Shipment Confirmation & Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

4. International Shipping

We currently ship to select countries worldwide. Please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These charges are the responsibility of the customer.

5. Damages & Issues

If you receive your order damaged, please save all packaging materials and damaged goods, then contact our support team at [smartesowe653@gmail.com] within 48 hours of delivery so we can make it right.

Note: Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the buyer.